PERFORMO > Features
Easily assign and track work orders, service requests, preventative maintenance schedules, and more to keep your facilities running smoothly and get your team to the next job faster.
But that’s just the beginning. Here’s why you’ll love Performo.
Maintain your critical assets and life cycle costs
Get organized quickly with hundreds of built-in asset maintenance checklists
Track assets’ warranty or service contracts, including alerts when work orders are created on assets still under maintenance
Use industry-standard asset classifications—or your own—in a fully configurable, three-tier asset hierarchy system
Staff service requests, simplified
Staff can easily submit service requests and track their progress with a simple-to-use interface
Create configurable “quick communication” messages to facilitate communications between requesters and service staff
Work order creation, tracking, and reporting made easy
· Manage corrective and preventive work orders
· Filter orders based on building, assets, job type, workers assigned, and more
· Load balance work orders via drag and drop in a calendar view
· Track work order estimates, actual time, billing, and markups
· Group work orders into related work sets
· Leverage dozens of built-in reports and analytics, including ad hoc reporting
Powerful—yet simple—mobile interface
· Access CMs, PMs, assets, work checklist, parts, labor, photos, and documents from the field
· Configure worker access rights by assignee, location, trade, and more
· Track and automatically enter time worked with start/stop timer
Automated corrective maintenance dispatching
Control which requests are automatically assigned, and which aren’t
Configure automatic assignments across trades, job types, and locations
Vendor contract management
Manage vendor contract terms, start and end dates, and insurance
Store all contract documents
See which assets are under service contract by a particular vendor
Parts warehouses and inventory management
· Manage inventory, orders, and suppliers
· Track parts and corrective or preventative maintenance work orders by asset
Additional Features
Track re-assignment of work orders
Configure holiday calendar for more accurate time-to-complete calculations
User-definable request types with auto-mapping to work-centric job/trade types
Map staff work requests to corresponding job types and priorities with configurable 'Target Hours to Complete' for each
Create work orders from failed procedure tasks, allowing maintenance workers in the field to easily create follow-up work orders on important assets
GPS and floor plan integration
· Map buildings, including floor plans, within Google Maps
· Integrate GPS location data from photos into work orders
· Get directions to work orders using the mobile worker interface
· Display work order and asset data on floor plans, including room categories, room types, occupant, department, and area
Ad hoc custom reporting
Get the exact data you want using drag and drop to select and reorder data fields
Create an unlimited number of customized Excel reports
Automatically email reports to team members at regular intervals
Enterprise single sign-on security
Integrate with your company’s network logins to eliminate the need for separate accounts
Available for Pro application, web, and mobile
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