Training & Knowledge Transfer
ENSURING EFFECTIVE DEVELOPMENT AND DEPLOYMENT
Implementing new software is a big change for many employees. Our end user training and knowledge transfer focuses on preparing your team to actively use our products—increasing their productivity and ability to analyze data while boosting your return on investment.
We prepare training guides that are specific to your company, your data, and your business processes, offering several role-based training classes that typically fall into one of the following categories.
USER ORIENTATION TRAINING
Introduce concepts about the user interface: logging in, the home screen, basic navigation, finding and sorting, introduction to all screens, and running reports.
HANDS-ON USER TRAINING
Knowledge transfer emphasizing workgroup-specific features as they begin to use the system in production.
Advanced User - Custom Reports
Designed for super users and staff responsible for generating ongoing specialized reports, including integrating your data with third party business intelligence (BI) tools.
Advanced User - TRAIN THE TRAINER
Designed for super users and staff responsible for internal support and ongoing training, providing an opportunity to document your internal business processes while providing process and software training.